Returns Policy

Privacy Statement

Our store policy lasts 7 days from receipt of order delivery. If 7 days have gone by and you haven't contacted us via email at thunderstrikekids@gmail.com, unfortunately this is outside of our store return period.

Please Choose Carefully, as we are unable to offer returns for change of mind purchases.

In the unlikely case of receiving an incorrect order which does not match the item type/size you ordered or a faulty item, please contact us straight away. We will rectify the problem as soon as possible.

RETURNS CONDITIONS:

-You are responsible for checking over your item once received, prior to use
-You must notify us as soon as possible within 7 days, prior to it being worn or used in any way
- Images: Although we do our best to provide a good representation of our products in the images, we are unable to guarantee that colours and designs shown on stock photos will be reflected exactly. Please note stock photos are  indicative of the products as a guide and may slightly vary in colour shade or positioning of design etc. due to computer screen settings, different lighting when the photo was taken and so on.
*If you are unsure, feel free to check with us first prior to ordering and we'll do our best to answer any questions you may have.

QUESTIONS AND CONTACT INFORMATION If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at thunderstrikekids@gmail.com [ATT: Privacy Compliance Officer]

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On trend gifts for kids and teens, laptop covers, caps and beanies, stickers, stationery, kids sunglasses, scrunchies, pure local honey and more. Looking for the best gift ideas for kids and teens?  Find the best birthday presents and gifts for teens or teenagers here at Thunderstrike Kids Australia.We post out Australia wide from Sunshine Coast.